SERVICE

OneSails Sail Repair & Service

Nichts ist uns wichtiger als die Zufriedenheit unserer Kunden. Wer sich für OneSails entscheidet, wählt nicht nur eine höchst exklusives Segel, sondern auch sorgfältige Betreuung und Beratung, um Ihnen den Gebrauch der Segel so einfach und sicher wie möglich zu machen. Das OneSails Service bieten mehr als nur Kundenservice im herkömmlichen Sinne. Wir legen größten Wert darauf, unseren Kunden ein Höchstmaß an Sicherheit, Bedienungskomfort und individueller Betreuung zu bieten.

FLYING DOCTOR WORLDWIDE SERVICE
OneSails Flying Doctor (experienced sailmaker) always ready to come onboard and solve your problems anywhere within 48 hours.

Valeting ValetingSails operate in a hostile environment where salt and airborne pollutants can cause serious damage to even the best kept sails. Similarly, constant wear and tear requires careful repair and maintenance. An end of season overhaul is essential for the longevity of your sail wardrobe. Our service includes:
Careful rinsing to remove salt
Drying in preparation for storage
Careful inspection and overhaul
Alterations to improve shape (if requested)
Damage Repairs Damage RepairsIt is important that any damage no matter how small is repaired as quickly as possible in order to prevent further damage occurring. Many repairs can be turned around in less than 24 hours.
Recuts and Retrofits Recuts and RetrofitsLease of life to a 'tired' sail. Retrofit extras include UV protection, luff flattener inserts to increase the effectiveness of furling genoas, changing from hanks to luff foil groove, fully battened mainsails, etc.
Sail Storage Sail StorageOneSails is happy to store your sails for you, dried, rolled or folded in a controlled environment until you are ready to have them returned.This service is free of charge by prior arrangement.
Worldwide Service Worldwide ServiceOneSails is a truly international sailmaker with lofts and affiliates worldwide. Wherever you are and whatever your needs you can be assured of the highest standard of service and workmanship. Please ask for details of the overseas lofts.
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